If you believe your Stoov® is not warming properly, please try one of the following tips:
- First, try to understand if your Stoov® is getting less warm than it should be. To understand what are normal temperatures for your Stoov®, these are our temperature levels:
- Low: approx 34°C
- Mid: approx 38°C
- High: approx 42°C
Please check the following steps.
- Is your charger working and connected?
You can check this by connecting the charger, if a light turns on blinking or constantly, the charger works.
- Check if your battery is properly connected.
You can do this by removing the outer cover and checking if your battery is properly connected to the cable of the heating element. Make sure you twist the connectors till it locks.
- Check if your battery is fully charged.
You can do this by holding the power button while your Stoov® is on, for around 20 seconds. If one light shines, it means your battery is between 0-30%, if two lights shine it means 30-70% and three lights means 70-100%.
If these tips did not help, please contact our customer service.