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FAQ
Ordering
General
Troubleshooting
Ordering
Product
Contact
Business
Ordering
Questions about ordering a Stoov? Which payment methods are available, which options do I have to test and how do I return my order?
What’s the delivery time?
Can I individually send products to different addresses?
Why can I not order all products of Stoov® at the Business store? Even though it is in stock at the consumer store.
What are the shipping costs?
What payment methods are available?
Is it possible to pay afterwards?
Can I receive a discount?
What is included in my package/delivery?
The product I want to buy is out of stock, when will it be back in stock?
Can I order now and receive the products later?
How do I order a sample to test a product before I purchase?
What is the return policy?